PD Insurance fact sheet

Who / what is PD Insurance

  • PD Insurance is a new provider in New Zealand, offering flexible and innovative dog and cat health cover to those who consider pets a part of their family.
  • While PD Insurance is new to New Zealand, it’s underwritten by Pacific International Insurance, which has operated in New Zealand for 20+ years.
  • PD Insurance’s local heritage combined with the weighty global backing of parent company, Badger International, means we have the credibility and experience to deliver high quality insurance, tailored to the local market.
  • PD Insurance is headquartered in Auckland and employs a local team of animal lovers who provide support such as sales, marketing, and operations.
  • The two brand pillars PD Insurance stands strong on are: Simplicity (in service delivery) and Soft Landings (providing a gentle landing in a time of need).


The difference

  • Through Pacific International Insurance, PD Insurance is its own underwriter – which enables it to make speedy claims decisions and payments.
  • PD Insurance offers one month’s premium free to anyone who buys online.
  • PD Insurance offers customers the ultimate flexibility with a month-to-month payment model. Customers aren’t locked into a contract, so they can cancel at any time without penalty.
  • PD Insurance offers third party liability protection – financial cover if your pet causes loss of or damage to someone else’s property, or death or bodily injury.
  • PD Insurance is a hub for pet parents, providing education on training, raising and caring for pets as well as animal welfare. It builds relationships with pet parents through a high-engagement model, including regular knowledge sharing via avenues such as its blog and social media (e.g. Facebook).
  • PD Insurance is a proud partner of Helping You Help Animals (HUHA), New Zealand’s leading no-kill shelter. It donates a portion of every premium sold.

The core of PD Insurance

  • PD Insurance is built on an efficient digital model. Simple policies, simple quoting and simple claims. Easy.
  • PD Insurance offers three quality, affordable pet insurance plans to compare and choose from: Emergency, Classic and Deluxe.
  • The optional Wellness Benefits package (available on the Classic and Deluxe Plans) includes cover for Vaccinations, De-sexing and Microchipping, Advertising and Reward for lost pets, Boarding Fees, Cremation and more.
  • A month-to-month payment model means customers aren’t locked in.


Customer benefits

  • Customers can take advantage of a fast and simple claims process through PD Insurance’s 24/7, easy to use online portal.
  • PD Insurance’s claims team is committed to settling within two business days of receiving all documentation. It’s committed to a ‘fast and fair’ claims service.
  • An education hub for pet parents, PD Insurance offers regular knowledge sharing through its blog, social media (e.g. Facebook) and articles tackling issues around raising, caring for and loving animals.


Why pet owners should consider insurance

  • Insurance enables pet owners to get top quality care for pets without hesitation.
  • $313 is the average vet bill for a cat and $685 for a dog. Can Kiwis afford this? What about a surprise bill of thousands of dollars (not uncommon)?
  • Pet insurance offers pet parents peace of mind to make easy, quick, care-based decisions around their fur baby’s health, without worrying about the cost.


Giving back

  • In addition to giving back through providing education via its online channels and the media, PD Insurance has a close partnership with HUHA.
  • As mentioned, a portion of every PD Insurance premium is donated to HUHA to help rescue, rehabilitate and rehome hundreds of cats, dogs and other animals every year. PD Insurance is committed to contributing to HUHA’s programs and encourages customers to donate.